Flight Review: Lufthansa Allegris Business Class A350-900

We recently had the opportunity to experience Lufthansa’s brand-new Allegris Business Class on the Airbus A350-900, flying from Chicago (ORD) to Munich (MUC). This long-anticipated product marks the airline’s reimagined premium experience for 2025 — and we were excited to finally try it out.

You can check all current Lufthansa Allegris routes here.

Check-in and Boarding

At Chicago O’Hare International Airport, Lufthansa operates from Terminal 1. Check-in for Business Class passengers was a breeze — there’s a dedicated counter, and the whole process took just a few minutes once the desks opened.

Unfortunately, Fast Track security wasn’t available that day, so getting through took around 30 minutes.

Boarding, however, was chaotic. There were no dedicated pre-boarding lanes, so passengers lined up randomly regardless of class or status. It took ground staff a while to organize everyone, and we spent about half an hour waiting before finally stepping onboard. Not the smoothest start, but we made it in the end!

Flight

This late-evening transatlantic flight lasted just over eight hours, touching down in Munich shortly after noon local time.

The Cabin and Seats

The Lufthansa Allegris Business Class cabin features a mix of 1-2-1 and 1-1-1 layouts. It’s visually striking, with clean lines and a more modern feel than the old configuration.

What’s interesting is that only the very first row of the cabin has fully enclosed suites with doors, two single suites and one double suite. Every other seat follows the same design but without doors. It feels like Lufthansa reserves this extra privacy for passengers willing to pay an upgrade fee.

We sat in one of the standard outer seats, located next to the galley. These can be reserved without any extra charge.

Seat Comfort and Features

Let’s start with the positives. The new Allegris seat feels like a huge step up from Lufthansa’s old Business Class. It’s comfortable in the upright position, offers generous storage, and has a sleek design. There’s a personal reading light, a small side shelf, and multiple storage compartments within easy reach.

Lufthansa also equipped the seat with modern connectivity options, including power outlets, USB-A and USB-C ports, plus a wireless charging pad for your phone. In this area, the Allegris seat definitely stands out.

Another small but fun feature is the seat cooling option. It works well for about 15 minutes, although the temperature fluctuates a bit afterward.

Still, it’s a nice touch.

When reclined into a lie-flat bed, the seat provides plenty of legroom, and the footwell is large enough to move around comfortably. However, there are some drawbacks.

Design Flaws and Comfort Issues

One frustrating design issue is the upper body seatbelt. When the seat is upright, you must wear a shoulder belt that sits awkwardly close to your neck, not exactly comfortable during turbulence or long seatbelt-sign periods.

Privacy is another weak spot. Once in bed mode, the seat feels very exposed to the aisle. With no doors or side panels, there’s little sense of enclosure. During the night, it felt like everyone could see each other, which made it hard to relax.

The open design also affects comfort while sleeping. The foot area is so wide that our legs occasionally slipped off the padding, causing us to wake up multiple times. The “privacy seats” along the window don’t seem to have this issue, so those might be worth the extra fee on future flights.

Food & Drinks

Before takeoff, the crew offered a choice of champagne, juice, water, or Lufthansa’s signature drink, served with prepacked nuts, a nice touch to start the flight.

Since dinner service started after 11 p.m., we skipped the multi-course meal to get some rest. We’ve always wondered why airlines don’t offer a lighter late-night snack instead, followed by a full breakfast later in the flight, most passengers prefer sleeping soon after departure anyway.

Breakfast, however, was delicious and nicely presented, a perfect way to start the day as we approached Munich.

Amenities

Here’s where Lufthansa could do better. The amenity kit was a simple plastic bag with basic items. Considering the Porsche Design branding, it felt a bit cheap. On the bright side, the pillow and blanket were the familiar Lufthansa ones, comfortable and good quality.

No slippers or pyjamas were provided, which is standard for most European Business Class flights, but still a missed opportunity on a long-haul route.

The lavatory was slightly larger than average, with a warmer color tone, which was a pleasant surprise. Amenities inside were minimal but functional.

Entertainment

In-flight entertainment has seen a big upgrade. Each seat features a high-resolution screen and a separate tablet-style controller, which you can also use to browse the content. It’s a great setup for watching or reading while lying flat.

Noise-cancelling headphones are provided and work well. However, Wi-Fi isn’t complimentary for Business Class passengers, you only get free messaging, and must pay for full access, which feels outdated in 2025.

Service

Service on this flight didn’t fully meet Lufthansa’s usual high standard. While the crew was professional, there were a few disappointing moments. For example, no additional water bottles were offered overnight, and when I requested one, the response wasn’t exactly friendly.

After breakfast, the crew didn’t make another round to check if passengers wanted refills or more coffee. It also seemed that extra attention was given to a well-known passenger in the front-row suite, leaving our section a bit neglected.

Bottom Line

The Lufthansa Allegris Business Class is a major visual and comfort upgrade from the old product. The seat design is stylish, functional, and perfect for daytime flights. However, the lack of privacy, awkward seatbelt, and inconsistent service make it less ideal for overnight journeys.

If you can snag one of the front-row suites with doors or a privacy window seat, this could easily be one of Europe’s best Business Class experiences. Otherwise, expect a solid but not flawless flight.

Overall Impression

👍 Pros: Great seat design, lots of charging options, sleek new cabin, good breakfast.
👎 Cons: Limited privacy, uncomfortable seatbelt, inconsistent service, paid Wi-Fi.

Overall, Lufthansa Allegris is a promising step forward, but still a work in progress. For now, it’s a beautiful product that shines in the day but struggles to impress overnight.

Note: All deals are personally verified and bookable directly with airlines or reputable travel partners. Prices and availability can change quickly, we never sell flights ourselves.